COVID-19 Guidelines

Please read our COVID-19 guidelines carefully.

REMAIN HOME IF YOU ARE SICK: We will ask that if you have experienced any symptoms of illness of any kind in the 14 days prior to your visit, that you please refrain from entering the theater. If you have purchased tickets or concession items in advance but don’t feel that you should enter the theater for this or any other reason, we will gladly issue a full no questions asked. Just email your refund request to and we will process it electronically.

WEAR PROPER PROTECTIVE EQUIPMENT: The Joylan Theatre employees will be wearing face coverings and practicing social distancing.

FACE MASKS: Face coverings will be mandatory for all guests in all parts of the theater unless eating and drinking in your auditorium seat.

BOX OFFICE: Plexiglass partitions will be in use at all box office, concession and bar stations.

RESERVED SEATING: All seating will now be 100% reserved and advanced ticketing fees will be reduced temporarily through our site.

LIMITED CAPACITY: All but 50 seats will be left unsold to allow for ample social distancing and seats will be sold in an alternating pattern so that each patron will have an empty seat on either side.

SAFE SOCIAL DISTANCING: Social distancing markers and directional signage will remind you to maintain an appropriate distance from others, and restroom capacities will be limited.

DISINFECT HIGH-TOUCH SURFACES: Frequent touch points will be cleaned and sanitized by a dedicated staff member throughout the day.

INCREASED CLEANINGS: Show times will be spaced farther apart to facilitate enhanced cleaning of auditoriums between shows.

PROFESSIONAL SANITIZATION: Our regular nightly professional theater cleaning will be enhanced with additional sanitizing measures and attention to frequent touch points.